Terms of service

Terms of Service

Welcome to Gulkin Finds. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. About Gulkin Finds

Gulkin Finds is an online store offering products across categories including:

  • Home & Kitchen
  • Beauty & Personal Care
  • Tech & Gadgets
  • Lifestyle & Everyday Finds

Our website is available at gulkinfinds.com.

2. Use of Our Website

By using this website, you agree to:

  • Provide accurate and complete information when placing an order
  • Use the website only for lawful purposes
  • Not misuse, interfere with, or attempt to damage the website
  • Not use our content, images, branding, or materials without permission where applicable

We reserve the right to refuse service where necessary, including cases involving suspected fraud, misuse, or violation of these terms.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colours may appear slightly different depending on screen settings
  • Packaging may change without prior notice
  • Minor variations may occur between product images and the actual item
  • Product availability may change at any time

We reserve the right to correct errors in product information, pricing, or availability.

4. Prices

All product prices displayed on our website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

Any applicable delivery charges will be displayed or communicated before order completion where applicable.

5. Orders

When you place an order, you are making an offer to purchase products from Gulkin Finds.

We reserve the right to:

  • Accept or decline an order
  • Cancel an order due to stock issues
  • Cancel an order due to incorrect pricing
  • Request additional information for order verification
  • Limit quantities where necessary

An order is not considered fully confirmed until it has been accepted and processed by us.

6. Cash on Delivery

Where Cash on Delivery is available, customers are responsible for:

  • Providing a complete and correct delivery address
  • Providing an active contact number
  • Being available to receive the order
  • Paying the applicable amount at the time of delivery

Repeated refusal of confirmed Cash on Delivery orders may result in restrictions on future orders.

7. Payments

Depending on the payment methods available on our store, payments may be made through approved payment options displayed at checkout.

Customers must provide accurate billing and payment information.

We do not recommend sending payment outside the payment methods officially provided or confirmed by Gulkin Finds.

8. Shipping and Delivery

Estimated delivery times are provided as guidance and may vary because of:

  • Courier delays
  • Public holidays
  • Weather conditions
  • Remote delivery locations
  • Incorrect customer information
  • Events outside our reasonable control

For complete information, please refer to our Shipping Policy.

9. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our Return and Refund Policy.

Customers should review the applicable policy before making a purchase.

10. Beauty and Personal Care Products

For hygiene and safety reasons, certain beauty, cosmetic, skincare, personal care, and hygiene-related products may not be returnable once opened or used.

If a product is received damaged, defective, or incorrect, customers should contact us according to our Return and Refund Policy.

11. Tech and Electronic Products

Customers should carefully review product specifications and compatibility before ordering tech or gadget products.

Damage resulting from misuse, improper handling, incorrect installation, or use contrary to product instructions may not qualify for a refund or replacement.

Any warranty offered for a particular item will be stated on the product page or communicated separately.

12. Intellectual Property

The Gulkin Finds name, branding, logo, website design, written content, and original promotional materials are protected to the extent permitted by applicable law.

You may not copy, reproduce, distribute, or commercially use our original materials without permission.

Third-party product names, trademarks, and brand names remain the property of their respective owners.

13. Third-Party Services

Our website may use third-party services including:

  • Shopify
  • Payment providers
  • Courier companies
  • Analytics services
  • Social media platforms
  • Other service providers required to operate our store

Your use of some third-party services may also be subject to their own terms and policies.

14. Links to Other Websites

Our website may contain links to third-party websites.

Gulkin Finds is not responsible for the content, security, accuracy, or privacy practices of third-party websites.

Customers should review the relevant terms and policies before using third-party websites.

15. Limitation of Liability

To the extent permitted by applicable law, Gulkin Finds will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude any rights that cannot legally be excluded.

16. Prohibited Activities

You must not use our website for:

  • Fraudulent transactions
  • Illegal activities
  • Attempting unauthorized access
  • Spreading malware or harmful code
  • Harassing or abusing others
  • Copying protected website content without authorization
  • Interfering with the operation of the website

17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on our website and will apply from the date it is posted.

18. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

Any dispute will be handled in accordance with applicable Pakistani laws and regulations.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Gulkin Finds
Website: gulkinfinds.com
Email: hello@gulkinfinds.com
Phone / WhatsApp: 03399147773
Location: Lahore, Pakistan