Shipping policy

Shipping Policy

Thank you for shopping with Gulkin Finds. We aim to process and deliver your orders as smoothly and efficiently as possible.

Order Processing

Orders are generally processed after confirmation and verification of customer details.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Public holidays
  • Supplier or warehouse availability
  • Courier schedules

Customers are encouraged to provide a complete delivery address and an active contact number to avoid unnecessary delays.

Delivery Areas

Gulkin Finds delivers orders within Pakistan, subject to courier service availability.

Delivery to remote or restricted locations may take longer than usual or may not be available through all courier partners.

Estimated Delivery Time

Estimated delivery times may vary depending on the destination, product availability, and courier service.

Typical delivery may take approximately:

  • Major cities: 3–5 working days
  • Other cities and areas: 5–7 working days
  • Remote locations: Delivery time may take longer

These timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges, where applicable, will be shown at checkout or communicated before order confirmation.

Shipping charges may vary depending on:

  • Delivery location
  • Product size or weight
  • Order value
  • Courier service
  • Promotional offers

From time to time, Gulkin Finds may offer free shipping or discounted delivery on selected products or orders.

Cash on Delivery

Cash on Delivery may be available for eligible orders.

Customers using Cash on Delivery should ensure that:

  • The delivery address is accurate
  • The provided phone number is active
  • Someone is available to receive the parcel
  • The payable amount is available at the time of delivery

Repeated refusal of confirmed Cash on Delivery orders may result in restrictions on future orders.

Order Confirmation

For certain orders, Gulkin Finds may contact the customer by phone, WhatsApp, SMS, or email to verify the order before dispatch.

Orders may be delayed or cancelled if the customer cannot be reached for confirmation.

Order Tracking

Where tracking information is available, customers may receive a tracking number or courier details after the order has been dispatched.

Tracking updates depend on the courier company and may not always appear immediately after dispatch.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Political or local disruptions
  • High order volumes
  • Road closures
  • Remote delivery locations
  • Incorrect or incomplete customer information

We appreciate your patience in such situations.

Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered due to an incorrect or incomplete address, additional delivery charges may apply if the parcel needs to be shipped again.

Failed Delivery Attempts

Courier companies may make one or more delivery attempts depending on their service policy.

If the customer is unavailable, refuses the parcel, or cannot be contacted, the order may be returned to us.

Additional shipping charges may apply if the customer requests re-delivery.

Damaged Parcel

If your parcel appears damaged at the time of delivery, please take clear photos or a video of the packaging and product.

If you receive a damaged, defective, incorrect, or incomplete item, contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photos or video of the parcel
  • Photos or video of the product
  • Brief description of the issue

The matter will be reviewed in accordance with our Return and Refund Policy.

Multiple Products in One Order

In some cases, products from the same order may arrive in separate parcels or at different times.

This may happen due to stock availability, warehouse location, or fulfillment arrangements.

International Shipping

Unless specifically stated on our website, our standard shipping service is currently intended for deliveries within Pakistan.

If international shipping becomes available, applicable charges, delivery times, customs duties, and related terms will be communicated separately.

Contact Us

For shipping, delivery, or tracking-related questions, please contact:

Gulkin Finds
Website: gulkinfinds.com
Email: hello@gulkinfinds.com
Phone / WhatsApp: 03399147773
Location: Lahore, Pakistan